Customer can initiate return request from their login.
Dashboard >> My Activities >> Request Sales Return
Dashboard >> My Activities >> Sales Return History
Full refund will be given, if the claim is found to be valid, in following cases:
The mode of refund will be by way of credit to the original mode of payment – Credit/Debit Card, or Net banking or Third Party Wallet.
Please allow 7 to 15 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank's policy that delays the refund timing and we have no control over that.
In case of any query related to refund, please call our customer service desk at 9330803080 or email us at firstname.lastname@example.org