Please find below the details of the policy that is applicable in Serviceable area (i.e. West Bengal) for all products sold on Sastasundar.com. Products delivered by courier service through logistic partner in areas other than serviceable area are non-returnable.System / Process:
Healthbuddy and Customer both can initiate return request from their login.
Dashboard >> My Activities >> Request Sales Return
Dashboard >> My Activities >> Sales Return History
If you have received a damaged product, please initiate a return on our website/app within 3 days from the time of our delivery. Our Healthbuddy will pick the damaged product from you at no extra cost.